When using this website and submitting personal data to us, you may have certain rights under the General Data Protection Regulation (GDPR) and other laws. Depending on the legal basis for processing your personal data, you may have some or all of the following rights:
The right to be informed
You have the right to be informed about any personal data that we may collect from you, and how we process it.
The right of access
You have the right to receive confirmation that your personal data is being processed and to have the ability to access your personal data.
The right to rectification
You have the right to have your personal data corrected if it should be inaccurate or incomplete.
The right to erasure (the right to be forgotten)
You have the right to request the removal or deletion of your personal data if there is no compelling reason for us to continue processing it.
The right to restrict processing
You have the right to prevent or restrict the processing of your personal data. When personal data is restricted, we are permitted to store that data, but not to process it further.
The right to data portability
The right to object
You have the right to object to us processing your personal data for the following reasons:
- Processing was based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);
- Direct marketing (including profiling); and
- Processing for purposes of scientific/historical research and statistics.
- Rights in relation to automated decision-making and profiling.
Automated individual decision-making and profiling
You will have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or which affects you in a similarly significant manner.
Filing a complaint with authorities
You have the right to file a complaint with supervisory authorities if your information has not been processed in compliance with the General Data Protection Regulation. If the supervisory authorities fail to address your complaint properly, you may have the right to judicial remedy.
For details about your rights under the law, visit https://goo.gl/F41vAV
‘Non-personal data’ is information that is not personally identifiable in any way.
‘Personal data’ is any information relating to an identified or identifiable natural person (‘data subject’). An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Personal data is in many ways the same as personally identifiable information. However, personal data is broader in scope and covers more data.
A ‘visitor’ is someone who merely browses our website.
A ‘member’ is someone who has registered with us to use or buy our services and products.
The term ‘user’ is a collective identifier that refers to either a visitor or a member.
Information That We Collect
Generally, you control the amount and type of information that you may provide to us when using our website.
Our Legal Basis for Collecting and Processing Personal Data
Our legal basis for collecting and processing your personal data is based on and the necessity for the performance of a contract or to take steps to enter into a contract.
What Happens If You Don’t Give Us Your Personal Data
If you do not provide us with enough personal data, we may not be able to provide you with all of our products and services. However, you can access our website and use some parts of it without giving us your personal data.
We May Collect Your Personal Data in the Following Ways:
We may automatically receive information from your web browser or mobile device. This information could include the name of the website from which you entered our website, if any, as well as the name of any website that you may visit when leaving this website. This information may also include the IP address of your computer/the proxy server you use to access the Internet, your Internet service provider’s name, your web browser type, the type of mobile device, your computer operating system, and data about your browsing activity when using our website. We may use all this information to analyse trends among our users to help improve our website.
Entering and Using Our Website
If you enter and use our website and agree to accept cookies, some of these cookies may contain your personal data.
At User and Member Registration
If you register as a user or member, we may collect your name, email address, and other information listed.
When Buying Products or Services
If you buy products or services from us, we may collect any or all of your first and last name, email address, physical address, credit card or other payment information, phone number, and any other information listed.
Collecting Your Location Information
If you use our services, we may collect and process information about your actual physical location. We may use technologies such as GPS and IP tracking, to determine your location. These technologies may also provide us with information about nearby cell towers, Wi-Fi access points, and other devices.
Our website may contain contact forms that enable visitors to communicate with us live online or offline by email. Visitors may be able to communicate with us without becoming a member or buying our products or services. If you use our contact forms, we may collect some or all the following information: your email address, first name, last name, location, and any other information you willingly choose to provide to us. You should limit the information that you provide to us to only that which is necessary to answer your questions.
Strictly Necessary Cookies
These cookies collect information about the use of the website, such as pages visited, traffic sources, users’ interests, content management and other website measurements.
These cookies enable the website to remember a user’s choices – such as their language, user name, and other personal choices – while using the website. They can also be used to deliver services, such as letting a user make a blog post, listen to audio, or watch videos on the website.
These cookies can be used to improve a website’s performance and provide special features and content. They can be placed by third parties who provide services to us or by ourselves.
Advertising or Targeting Cookies
These cookies are usually placed and used by advertising companies to develop a profile of your browsing interests and serve advertisements on other websites that are related to your interests. You will see less advertising if you disable these cookies.
These cookies allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes, such as remembering what a user has put in their shopping cart as they browse a website. Session cookies also permit users to be recognised as they navigate a website so that any item or page changes they make are remembered from page to page. Session cookies expire after a browser session, meaning that they are not stored long term.
These cookies are stored on a user’s device in between browser sessions, which allows the user’s preferences or actions across a site (or, in some cases, across different sites) to be remembered. Persistent cookies may be used for a variety of purposes, including remembering users’ choices and preferences when using a website or to target advertising to them.
- Identifying the areas of our website that you have visited
- Personalising content that you see on our website
- Our website analytics
- Remarketing our products or services to you
- Remembering your preferences, settings, and login details
- Targeted advertising and serving advertisements relevant to your interests
- Affiliate marketing
- Allowing you to post comments
- Allowing you to share content with social networks
We may also use a technology called web beacons to collect general information about your use of our website and your use of special promotions or newsletters. The information we collect by web beacons allows us to statistically monitor the number of people who open our emails. Web beacons also help us to understand the behaviour of our customers, members and visitors.
Our website may from time to time use Google Analytics to collect information about the use of the website.
Google Analytics collects information from users such as age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they have used before coming to our website.
We may use the information that we get from Google Analytics to analyse traffic, remarket our products and services to users, improve our marketing, advertising, and to improve our website. We may enable Google Analytics advertising features such as remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting. Google Analytics collects only the IP address assigned to you on the date you visit our website, not your name or any other identifying information.
We do not combine the information collected using Google Analytics with personal data.
Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our website, the cookie cannot be used by anyone but Google. Google also uses specific identifiers to help collect information about the use of our website.
For more information on how Google collects and processes your data, please visit: https://www.google.com/policies/privacy/partners/
You can prevent Google Analytics from using your information by opting out at this link: https://tools.google.com/dlpage/gaoptout
How Your Information Is Used
We may use the information that we receive from you to:
- Provide our products and services you have requested or purchased from us
- Personalise and customise our content
- Make improvements to our website
- Contact you with updates to our website, products, and services
- Resolve problems and disputes
- Contact you with marketing and advertising that we believe may be of interest to you
Communications and Emails
When we communicate with you, we will use the email address that you provided when you registered as a member or user, or that you used when otherwise contacting us. We may also send you emails with promotional information about our website or offers from us or our affiliates unless you have opted out of receiving such information. You can change your contact preferences at any time through your account, if such exists, or otherwise by sending us an email with your request to firstname.lastname@example.org.
Sharing Information With Affiliates and Other Third Parties
We will never sell or rent your personal data to third parties for marketing purposes. However, for data aggregation purposes we may use your non-personal data, which might be sold to other parties at our discretion. Any such data aggregation would not contain any of your personal data. We may provide your personal data to any third-party service providers that we may hire to provide services to us. These third-party service providers may include but are not limited to: payment processors, web analytics companies, website developers, data management services, help desk providers, accountants, auditors, law firms, shopping cart providers, email service providers and shipping companies.
Legally Required Releases of Information
We may legally be required to disclose your personal data if such disclosure is:
- Required by subpoena, law, or other legal process
- Necessary to assist law enforcement officials or government enforcement agencies
- Necessary to investigate violations of or otherwise enforce our Legal Terms
- Necessary to protect us from legal action or claims from third parties, including you and/or other users or members
- Necessary to protect the legal rights, personal/real property, or personal safety of our business, users, employees and affiliates.
Disclosures to Successors
We also retain the right to transfer your personal data if our business files for bankruptcy and some or all of our assets are sold to another individual or business.
Retaining and Destroying Your Personal Data
We retain information that we collect from you (including your personal data) only for as long as we need it for legal, business, or tax purposes. Your information may be retained in electronic form, paper form, or a combination of both. When your information is no longer needed, we will destroy, delete, or erase it
Updating Your Personal Data
Revoking Your Consent for Using Your Personal Data
You have the right to revoke your consent for us to use your personal data at any time. Such an opt out will not affect disclosures otherwise permitted by law including but not limited to:
- Disclosures to affiliates and business partners
- Disclosures to third-party service providers that may provide certain services for our business, such as credit card processing, computer system services, data management services, shipping
- Disclosures to third parties as necessary to fulfil your requests
- Disclosures to governmental agencies or law enforcement departments, or as otherwise required to be made under applicable law
- Previously completed disclosures to third parties
- Disclosures to third parties in connection with subsequent contests or promotions you may choose to enter, or third-party offers you may choose to accept.
If you want to revoke your consent for us to use your personal data, send an email with your request to email@example.com.
Do Not Track Settings
Some web browsers have settings that enable you to request our website not to track your movement within our website. Our website may not obey such settings when transmitted to and detected by our website. You can turn off tracking features and other security settings in your browser by referring to your browser’s user manual.
Links to Other Websites
Protecting Children’s Privacy
Even though our website is not designed for use by anyone under the age of 16, we realise that a child under the age of 16 may accidentally access or may attempt to access our website. We do not knowingly collect personal data from children under the age of 16. If you are a parent or guardian and you believe that your child is using our website, please contact us. Before we remove any information, we may ask for proof of identification to prevent malicious removal of account information. If we discover that a child is accessing our website, we will delete his/her information within a reasonable period of time. You acknowledge that we do not verify the age of our users nor do we have any liability to do so.
Our Email Policy
You can always opt out of receiving further email correspondence from us or our affiliates. We will not sell, rent, or trade your email address to any unaffiliated third party without your permission except in the sale or transfer of our business, or in the highly unlikely event that we should file for bankruptcy.
Our Security Policy
Our website has been built using industry-standard security measures and authentication tools to protect the security of your personal data. We and the third parties who provide services for us, also maintain technical and physical safeguards to protect your personal data. If we should collect your credit card information through our website, we will encrypt it before it travels over the Internet using industry-standard technology for conducting secure online transactions. We cannot guarantee against the loss or misuse of your personal data or secure data transmission over the Internet because of its nature.
We strongly urge you to protect any password you may have for our website and not share it with anyone. You should always log out of our website when you finish using it, especially if you are sharing a computer or using a computer in a public place.
Use of Your Credit Card
You may have to provide a credit card to buy products and services from our website. We use third-party billing services and have no control over these services. We use our commercially reasonable efforts to ensure that your credit card number is kept strictly confidential by using only third-party billing services that use industry-standard encryption technology to protect your credit card number from unauthorised use. However, you understand and agree that we are in no way responsible for any misuse of your credit card number.
Transferring Personal Data From the European Union
Te Hera Estate
226 Te Muna Road
Tel: +64 27 667 7657